OLA CAR WASH · COMPANY POLICIES
Read how information is handled when you use Ola Car Wash and its services.
The complete original PHP policy is reproduced below, followed by service-specific and data-use clarifications. Read both together. Franchise obligations apply only to the relevant signed franchise agreement. Optional group-business marketing requires the applicable specific permission; general website use does not grant blanket consent. Mandatory law and non-excludable consumer rights prevail over any conflicting general wording.
Welcome to Ola Car Wash Pvt. Ltd. ("Company", "we", "our", or "us"). This privacy policy governs the manner in which Ola Car Wash Pvt. Ltd. collects, uses, maintains, and discloses information collected from users (each, a "User") of our website www.olacarwash.com.
Ola Car Wash The Detailing Gang® is a registered brand under Ola Car Wash Pvt. Ltd. This Privacy Policy applies to all franchises, service partners, customers, website visitors, and associates who interact with our services or platforms.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, interact with our chatbot, or engage our services. Information may include:
Information collected is used to:
We may share your information with trusted partners and franchisees for service fulfillment, lead handling, or promotional collaborations. Data may also be shared with third-party service providers for analytical, operational, or marketing support.
We reserve the right to use and share user data with our affiliated service partners, franchisees, and associates for commercial purposes.
We collect log data such as IP addresses, browser type, pages visited, time spent, and other analytical details. Our website uses cookies to enhance the user experience, analyze trends, and remember user preferences. By continuing to use our website, you consent to the use of cookies.
We may engage third-party vendors to support our website and services. These providers are contractually bound to confidentiality and may only use your information for the specified purposes defined by Ola Car Wash Pvt. Ltd.
We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of data transmission or storage is 100% secure.
Our site may contain links to third-party websites. Clicking on such links may direct you to sites not governed by this Privacy Policy. We encourage users to review the privacy statements of any site they visit externally.
Our services are not directed toward individuals under the age of 13. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has provided us personal information, please contact us so we can take necessary action.
Ola Car Wash Pvt. Ltd. may update this policy periodically. We will notify users of changes by updating the effective date on this page. We encourage users to check this page regularly for updates.
If you have any questions about this Privacy Policy or our data handling practices, you may contact us:
Ola Car Wash is hosted by M/s Ola Car Wash Private Limited. This page concerns washing, cleaning, detailing, protection services and online car-care products. Your invoice or written job card identifies the contracting company or independent service partner. A network listing does not imply that every partner offers every service. Written, agreed service-specific terms and mandatory law apply; a general website statement does not remove rights that cannot lawfully be excluded.
For Ola Car Wash, information you provide may include your name, phone, email, address or service location, vehicle identifiers, photographs, appointment requirements, job-card observations, invoices and correspondence. Account and device/security logs may be processed for platform operation. Do not submit unnecessary identity documents or unrelated personal information. We use relevant records to assess and quote for washing, cleaning, detailing, protection services and online car-care products, arrange service, communicate progress, support payments and aftercare, and resolve complaints. Payment providers process payment credentials under their own notices.
Our company may operate multiple websites and businesses, including related subsidiaries and sister concerns. Relevant contact, enquiry, booking and vehicle details may be shared with authorised teams, the selected service partner and contracted providers as necessary to answer your request, perform a service, administer an account, prevent misuse or meet a legal obligation. Promotional introductions, offers and messages about our brands or other group businesses use your separate, specific permission where required. Before marketing sharing with another legal entity, we identify the recipient or group businesses and the relevant purpose in the consent notice. Visiting a website, accepting service terms or making a booking does not by itself constitute blanket consent to unrelated marketing. You may decline or withdraw optional marketing without losing access to the requested service; use the message opt-out or contact olacarwash@gmail.com. Essential booking, payment, safety and legal communications may continue when necessary.
We restrict access to authorised personnel and providers and use reasonable safeguards; no system can promise absolute security. Records are kept for the service, accounting, warranty, dispute and legal purposes for which they are needed, then deleted or de-identified subject to lawful retention. You may request access to applicable information, correction, erasure, grievance handling or withdrawal of consent, subject to applicable law and necessary verification. Optional marketing preferences are distinct from service records. Cookies required for sessions and security may be used; optional analytics or advertising requires the applicable notice and choice. We do not knowingly solicit children’s data for marketing. Actual processing and consent controls must follow the notice presented when information is collected.
Contact M/s Ola Car Wash Private Limited at olacarwash@gmail.com, phone 73-111-08-111, or X-14, Ground Floor, Okhla Phase-II, New Delhi-110020. Include the relevant website and booking reference. Share only information needed to resolve the request; do not send payment credentials. We may verify your identity proportionately before changing records or disclosing information.